TERMS AND CONDITIONS for the sale of Works of Art
These Terms and Conditions are the standard terms for the sale of Works of Art by Corrymella Scott Gallery of 2 Orchard View, Corbridge, Northumberland, NE45 5BH.
1. Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
means, any day other than a Saturday, Sunday or bank holiday;
means any day of the year;
means the contract for the purchase and sale of Works of Art, as explained in Clause 2;
“Works of Art”
means the Works of Art which are to be supplied by Us to you as specified in your Order (and confirmed in Our Order Acceptance);
means a calendar month;
means the price payable for the Works of Art;
means a special offer price payable for Works of Art which We may offer from time to time;
means your order for the Works of Art
means Our acceptance and confirmation of your Order as described in Clause 2;
means Corrymella Scott Gallery, of The Old Butchers Cottage, Great Whittington, Newcastle upon Tyne NE19 2HP and includes all employees and agents of Corrymella Scott Gallery.
1 Each reference in these Terms and Conditions to “writing” and any similar expression includes electronic communications whether sent by e-mail, text message, or other means.
2. The Contract
2.1 These Terms and Conditions govern the sale of Works of Art by Us and will form the basis of the Contract between Us and you. Before submitting your Order, please ensure that you have read these Terms and Conditions carefully. If you are unsure about any part of these Terms and Conditions, please contact Us for clarification.
2.2 Nothing provided by Us including, but not limited to, sales and marketing literature, price lists and other documents constitutes a contractual offer capable of acceptance. Your Order constitutes a contractual offer that We may, at our discretion, accept.
2.3 A legally binding contract between Us and you will be created upon our acceptance of your Order, indicated by our Order Confirmation. Order Confirmations will be provided in writing.
3. Description and Specification of Works of Art
3.1 We have made every reasonable effort to ensure that the Works of Art conform to illustrations, photographs and descriptions provided in Our sales and marketing literature and descriptions provided by Our salespeople. We cannot, however, guarantee that all illustrations and/or photographs will be precisely accurate due to discrepancies that may arise during the printing process AND/OR differences in the colour reproduction of electronic displays.
3.1.1 Where Works of Art are sold as framed, frame changes will only be undertaken at Our discretion and at cost to you.
3.2 If you receive any Works of Art that do not conform to illustrations, photographs or descriptions under sub-Clause 3.1 you may return those Works of Art to Us as provided in Clause 7.
3.3 If We find, or are made aware of, any typographical, clerical or other accidental errors or omissions in any sales and marketing literature, price lists or any other documents We will make every reasonable effort to correct such errors or omissions as soon as is reasonably possible. If, as a result of any such error or omission, you have received the wrong Works of Art, you may return those Works of Art to Us as provided in Clause 7. If, as a result of any such error or omission, you have paid too much, We will refund the excess paid for the Works of Art.
3.4 We reserve the right to make any changes in the specification of the Works of Art that may be required to conform to any applicable safety or other legal or regulatory requirements without notice.
4.1 All Orders for Works of Art made by you will be subject to these Terms and Conditions.
4.2 Commissioned Works of Art are available by many of our artists through Us. If you order a commissioned Work of Art we require a non-refundable deposit of 50%. Due to the bespoke character of commissioned Works of Art, if you decide not to purchase the completed Work of Art We will retain the artwork and the 50% deposit. The commissioned Work of Art cannot be exchanged for a different Work of Art.
4.3 When placing an Order for commissioned Works of Art, please ensure that all information that you provide to Us is correct, accurate and complete. We cannot accept the return of any commissioned Works of Art if the return is due to incorrect information provided by you. Please note that this does not affect your legal rights (including but not limited to those described in these terms and conditions).
4.2 You may change your Order at any time before we despatch the Works of Art by contacting Us. This does not apply to commissioned Works of Art. We will only accept changes to Orders for commissioned Works of Art if We are reasonably able to accommodate your request without additional work or on agreement by the individual artist .If your Order is changed We will inform you of any change to the Price in writing.
4.3 4.5 You may cancel your Order at any time before We despatch the Works of Art by contacting Us. If you have already paid for the Works of Art under Clause 5, the payment will be refunded to you within 14 calendar days. This does not apply to commissioned Works of Art. We will only accept an Order cancellation for commissioned Works of Art if We have not yet begun making or altering the Works of Art. If you request that your Order be cancelled, you must confirm this cancellation in writing.
4.4 4.6 We may cancel your Order at any time before We despatch the Works of Art in the following circumstances:
4.5 The Works of Art are no longer in stock.
4.6 An event outside of Our control continues for more than 28 calendar days (please see Clause 12 for events outside of Our control).
4.7 4.7 If We cancel your Order under sub-Clause 4.5 and you have already paid for the Works of Art under Clause 5, the payment will be refunded to you within 14 calendar days. If We cancel your Order, the cancellation will be confirmed by Us in writing.
5. Price and Payment
5.1 The Price of the Works of Art will be that shown in Our printed material or on Our website in force at the time of your Order. If the Price shown in your Order differs from Our current Price We will inform you upon receipt of your Order.
5.2 If We quote a Special Price which is different to the Price shown in Our current printed material or on Our website, the Special Price will be valid for 7 calendar days or, if the Special Price is part of an advertised special offer, for the period shown in the advertisement. Orders placed during this period will be accepted at the Special Price even if We do not accept the Order until after the period has expired.
5.3 Our Prices may change at any time but these changes will not affect any Orders that We have already accepted.
5.4 We have made every reasonable effort to ensure that our Prices, as shown in Our current printed material and on Our website are correct. Prices will be checked when We process your Order. If the actual Price of the Works of Art is lower than that stated in your Order, you will be charged the lower Price (unless the lower price was an obvious mistake that you could have reasonably recognised). If the actual Price of the Works of Art is higher than that stated in your Order, We will contact you to inform you and ask you how you wish to proceed.
5.5 All Prices include VAT. If the rate of VAT changes between the date of your Order and the date of your payment, We will adjust the rate of VAT that you must pay. Changes in VAT will not affect any Prices where We have already received payment in full from you
5.6 Our Prices exclude the cost of delivery. Delivery costs will be added on to the final sum due.
5.7 All payments for Works of Art must be made in advance before We can despatch the Works of Art to you.
5.8 We accept the following methods of payment:
5.9 Visa or MasterCard credit cards. Please note there is a surcharge of 2% when using credit cards
5.10 Debit cards;
5.12 Bank transfers (details on request)
5.13 If you do not make payment to us by the due date as shown on Our invoice We may charge you interest on the overdue sum at the rate of 4% per annum above the base lending rate of the Bank of England. Interest will accrue on a daily basis from the due date for payment until the actual date of payment of the overdue sum, whether before or after judgment. You must pay any interest due when paying an overdue sum.
5.14 The provisions of sub-Clause 5.9 will not apply if you have promptly contacted Us to dispute an invoice in good faith. No interest will accrue while such a dispute is on-going.
5.15 Artworks are sold as is in frames supplied by the artists and are not generally subject to frame changes. Where frame changes are requested we will liaise with the individual artist. Frame changes may be subject to a charge which will reflect the cost of frame change and subsequent carriage charges by insured art courier.
6.1 Delivery is available throughout the United Kingdom and overseas as required.
6.2 When We send you an Order Confirmation, We will provide an estimated delivery date. Please note that estimated delivery dates may vary according to the availability of Works of Art, your location, carrier and circumstances beyond our control.
6.3 If you indicate in your Order that you wish to collect the Works of Art from Us yourself you may do so after receiving Our Order Confirmation, and by prior arrangement with Us.
6.4 Delivery will be deemed to have taken place when the Works of Art have been delivered to the delivery address indicated in your Order or, if you are collecting the Works of Art from Us yourself, when you have collected the Works of Art.
6.5 If for any reason We are unable to deliver the Works of Art at your chosen delivery address, We or our carriers will contact you to inform you that the Works of Art have been returned to Our premises, requesting that you contact Us to arrange re-delivery.
6.6 The responsibility (sometimes referred to as the “risk”) for the Works of Art remains with Us until delivery is complete as defined in sub-Clause 6.4 at which point it will pass to you.
6.7 You own the Works of Art once We have received payment in full.
7. Returning Incorrect Works of Art
7.1 If you receive Works of Art that are incorrect, caused by a mistake made by Us in production, alteration, delivery or by Our incorrect description or information (see sub-Clauses 3.2 and 3.3), you have the right to return them in exchange for a refund, subject to the provisions of this Clause 7. This Clause 7 does not apply to Works of Art that you are merely not satisfied with or to Works of Art that are faulty. For Works of Art that you are dissatisfied with or faulty Works of Art, please see Clauses 8 or 9 respectively.
7.2 Commissioned Works of Art which are incorrect as a result of incorrect information that you have supplied to Us cannot be returned, as set out in sub-Clause 4.3.
7.3 If you wish to return Works of Art to Us under this Clause 7 you must do so within a reasonable time of taking delivery (or collecting them from Us).
7.4 All Works of Art must be returned to Us under this Clause 7 in their original condition accompanied by proof of purchase.
7.5 You may return Works of Art to Us in person by prior arrangement with us or you may return them using the same carrier we used for delivery to you. The Works of Art must be returned in packaging commensurate with that used to ensure suitable protection against damage in transit. For Works of Art returned under this Clause 7 We will reimburse you for any reasonable postage or shipping costs.
7.6 You may request that We collect the Works of Art from you. Please ensure that the Works of Art are ready for collection at the agreed time and location. We are solely responsible for the cost of collecting the Works of Art under this Clause 7.
7.7 Refunds will be issued to you immediately if you return Works of Art to Us in person by prior arrangement with Us, or within 14 calendar days of Our receipt of the Works of Art if you return Works of Art to Us.
7.8 While every effort is made to display colours accurately on our website and in printed materials, the nature of the printing process and individual computer monitors will vary. Corrymella Scott Gallery will not be held liable for colour accuracy in this regard.
8. Returning Works of Art If You Change Your Mind
8.1 If you are not satisfied with any non-commissioned Works of Art purchased from Us you have the right to return them in exchange for a refund subject to the provisions of this Clause 8. This Clause 8 does not apply to Works of Art that are faulty. For incorrect faulty Works of Art please see Clauses 7 or 9 respectively.
8.2 This Clause 8 does not apply to commissioned Works of Art. Works of Art which We have produced or altered to order for you cannot be returned if you change your mind.
8.3 If you wish to return Works of Art to Us under this Clause 8 you must do so within 14 calendar days of taking delivery (or collecting them from Us), telling Us why you wish to return the Works of Art.
8.4 All Works of Art must be returned to Us under this Clause 8 in their original condition, in their original packaging, accompanied by proof of purchase.
8.5 You may return Goods Works of Art to Us in person by prior arrangement with Us or you may return them by a suitable delivery service agreed with Us. You are solely responsible for the cost of returning Works of Art to Us under this Clause 8.
8.6 You may request that We arrange a courier to collect the Works of Art from you. Please ensure that the Works of Art are ready for collection at the agreed time and location. There will be a charge for collecting Works of Art under this Clause 8.
8.7 Refunds or replacements will be issued to you immediately if you return the Works of Art to Us in person by prior arrangement with Us, or within 21 calendar days of Our receipt of the Works of Art if you return Works of Art to Us by courier or similar delivery service or if We collect the Goods from you.
9. Returning Damaged or Faulty Works of Art
9.1 If you receive Works of Art that are damaged or faulty you have the right to return them in exchange for a refund, replacement or repair, subject to the provisions of this Clause 9. This Clause 9 does not apply to Works of Art that are incorrect or Works of Art that you wish to return because you have changed your mind. Please refer to Clauses 7 or 8 above for incorrect Works of Art or returns if you have changed your mind.
9.2 If you wish to return Works of Art to Us under this Clause 9 please do so as soon as reasonably possible after discovering the damage or fault and in any event within 21 days. Please contact Us to inform Us of the fault and to arrange the return and your refund, replacement or repair. Please note that in the case of pre-owned Works of Art these may be sold in their original frames and are sold as seen. Condition reports are available on request prior to sale.
9.3 This Clause 9 only applies to Works of Art that are damaged or faulty when you receive them.
9.4 You may return Works of Art to us in person by prior arrangement with Us or by the same delivery service used by Us.
9.5 Refunds or replacements will be issued to you immediately if you return Works of Art to Us in person or within 14 calendar days of Our receipt of the Works of Art.
9.6 If Works of Art are to be repaired We will give you a repair estimate within 14 calendar days of your returning the Works of Art to Us.
10.1 For Works of Art that We have produced, customised or altered (including commissioned Works of Art), We guarantee that for a period of 1 year from the date of delivery, the Works of Art will be free from material defects. This guarantee is subject to the exceptions listed in sub-Clause 10.2.
10.2 Our guarantee does not apply to any defects in the Works of Art caused by:
10.2.1 Normal wear and tear;
10.2.2 Deliberate damage and/or misuse of the Works of Art;
10.2.3 Accidental damage;
10.2.4 Failure to use the Works of Art in accordance with their instructions; or
10.2.5 The alteration or repair of the Works of Art by you or any third party that is not authorised by Us.
10.3 Our guarantee exists in addition to your legal rights as a consumer (that the Works of Art match Our description, that they are of satisfactory quality and that they are fit for purpose). More information on your rights as a consumer can be obtained from your local Citizens Advice Bureau or from the Office of Fair Trading.]
10.2 The manufacturer’s guarantee exists in addition to your legal rights as a consumer (that the Works of Art match Our description, that they are of satisfactory quality and that they are fit for purpose). More information on your rights as a consumer can be obtained from your local Citizens Advice Bureau or from the Office of Fair Trading.]
11. Our Liability
11.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms and Conditions or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.
11.2 Nothing in these Terms and Conditions seeks to exclude or limit Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
11.3 Furthermore, nothing in these Terms and Conditions seeks to exclude or limit Our liability for the following with respect to your rights as a consumer:
11.3.1 Breach of your right to title and quiet possession as implied by section 12 of the Sale of Works of Art Act 1979;
11.3.2 Breach of terms relating to description, satisfactory quality, fitness for purpose and samples as implied by sections 13, 14 and 15 of the Sale of Works of Art Act 1979;
11.3.3 Our liability relating to defective products as set out in the Consumer Protection Act 1987.
12. Events Outside of Our Control (Force Majeure)
12.1 We will not be liable for any failure or delay in performing Our obligations where that failure or delay results from any cause that is beyond Our reasonable control. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, explosion, flood, storms, earthquakes, subsidence, acts of terrorism, acts of war, governmental action, epidemic or other natural disaster, or any other event that is beyond Our control.
12.2 If any event described under this Clause 12 occurs that is likely to adversely affect Our performance of any of Our obligations under these Terms and Conditions:
12.2.1 We will inform you as soon as is reasonably possible;
12.2.2 Our obligations under these Terms and Conditions will be suspended and any time limits that We are bound by will be extended accordingly;
12.2.3 We will inform you when the event outside of Our control is over and provide details of any new dates, times or availability of Works of Art as necessary;
12.2.4 If the event outside of Our control continues for more than 28 calendar days We will cancel the Contract and inform you of the cancellation. Any refunds due to you as a result of that cancellation will be paid to you as soon as is reasonably possible;
12.2.5 If an event outside of Our control occurs and you wish to cancel the Contract, you may do so in accordance with your right to cancel under sub-Clause 4.4 above.
13. Communication and Contact Details
13.1 If you wish to contact Us with questions or complaints, you may contact Us by telephone at 07763 789112 or by email at firstname.lastname@example.org.
13.2 In certain circumstances you must contact Us in writing (when cancelling an Order, for example). When contacting Us in writing you may use the following methods:
13.2.1 Contact Us by email at email@example.com; or
13.2.2 Contact Us by pre-paid post at Corrymella Scott Gallery, The Old Butchers Cottage, Great Whittington,
Newcastle upon Tyne NE19 2HP.
14. How We Use Your Personal Information (Data Protection)
14.1 All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the Data Protection Act 1998 and your rights under that Act.
14.2 We may use your personal information to:
14.2.1 Provide Our Works of Art and services to you;
14.2.2 Process your payment for the Works of Art; and
14.2.3 Inform you of new products and services available from Us. You may request that we stop sending you this information at any time.
14.3 In certain circumstances (if, for example, you wish to purchase Works of Art on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
14.4 We will not pass on your personal information to any other third parties [without first obtaining your express permission].
15. Other Important Terms
15.1 We may transfer (assign) Our obligations and rights under these Terms and Conditions (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs you will be informed by Us in writing. Your rights under these Terms and Conditions will not be affected and Our obligations under these Terms will be transferred to the third party who will remain bound by them.
15.2 [You may transfer (assign) the benefit of the guarantee in Clause 10 to any person who purchases the Works of Art from you after you have completed purchasing the Works of Art from Us.]
15.3 You may not transfer (assign) your [other] obligations and rights under these Terms and Conditions (and under the Contract, as applicable) without Our express written permission.
15.4 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms and Conditions. [This is subject to sub-Clause 15.2 and any purchaser to whom the guarantee has been transferred under that sub-Clause will be entitled to enforce the guarantee.]
15.5 If any of the provisions of these Terms and Conditions are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that / those provision(s) shall be deemed severed from the remainder of these Terms and Conditions. The remainder of these Terms and Conditions shall be valid and enforceable.
15.6 No failure or delay by Us in exercising any of Our rights under these Terms and Conditions means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms and Conditions means that We will waive any subsequent breach of the same or any other provision.
16. Governing Law and Jurisdiction
16.1 These Terms and Conditions (and the Contract) (including any non-contractual matters and obligations arising therefrom or associated therewith) shall be governed by, and construed in accordance with, the laws of England and Wales.
16.2 Any dispute, controversy, proceedings or claim between Us and you relating to these Terms and Conditions (or the Contract) (including any non-contractual matters and obligations arising therefrom or associated therewith) shall fall within the non-exclusive jurisdiction of the courts of England and Wales.